How To Spa

• To ensure your preferred date and time of service, we recommend appointments in advance or prior to leaving the spa.
• Reservations must be held with a credit card. If you need to cancel your appointment, please call at least 24 hours prior to the scheduled appointment time.
  Failure to do so will result in a 50% charge of the cost of all treatments scheduled.
• Plan on arriving 15 minutes prior to your appointment to allow for check-in, changing, and relaxation.
  If you have special medical conditions or are pregnant, certain treatments are not recommended. Please notify our staff.
• If you are running late, a phone call is always appreciated. Your arrival time will determine the length of your treatment time, which will end as scheduled.
  You will be charged the full amount of your originally scheduled treatment. If necessary, we will reschedule your appointment as soon as possible.
• In order to provide a relaxing experience for you and our other guests, we request that you turn off all audible electronic devices.
• Unfortunately, we cannot be responsible for lost or damaged personal belongings. For your own protection, please keep all valuables with you or at home.
• Prices and services are subject to change without notice.
• While gratuities are not included, they are appreciated. If you are satisfied with your services, a 20% cash gratuity is customary.
• Gift cards and corporate gifts are available and make a wonderful present any time you want to send a special message to someone you appreciate...(good for one year from date of purchase).

We look forward to having you as our guest.